Privacy policy

Introduction

This Privacy Policy will help you understand what information we collect from you and process using this website, how we obtain it, and what choices and rights you have about your personal data.

When we refer to “Codification” within this Privacy Policy, we are referring to the company Codification Limited of registered address The Core, Bath Lane, Newcastle Upon Tyne, United Kingdom, NE4 5TF; plus the associated websites, and any associated services or features which may be made available to you from this website.

Data Protection Framework

Codification is based within the United Kingdom, and as such have aligned our Privacy Policy with the EU General Data Protection Regulation (GDPR) which came into effect on 25th May 2018, under the supervision of the ICO within the UK

Our Core Beliefs Regarding User Privacy And Data Protection

  • User privacy and data protection are human rights.
  • Personal data is a liability, it should only be collected, processed and stored when absolutely necessary, and should be protected with adequate security measures.
  • We will never sell, rent or otherwise distribute or make public your personal information.

Relevant Legislation

Along with our business and internal computer systems, this website is designed to comply with the following national and international legislation with regards to data protection and user privacy:

This site’s compliance with the above legislation, all of which are stringent in nature, means that this site is likely compliant with the data protection and user privacy legislation set out by many other countries and territories as well. If you are unsure about whether this site is compliant with your own country of residences’ specific data protection and user privacy legislation you should contact our data protection owner (details of whom can be found in section 17) for clarification.

Customer And Citizen Data

You may decide to send us your personal information via this website if you are seeking more information, requesting to attend one of our events, or for other similar purposes. Your decision to disclose your personal data is entirely voluntary, and by doing so, you are providing us with specific consent to use your personal data only for the purposes for which you have disclosed it to us.

Codification may access and use your Customer Data only for the purposes for which you have submitted it to us to (a) provide information to you, (b) make contact with you, (c) provide services to you, or (d) maintain the operations and security of the website and services we provide to you. We will not use your personal information for any other purposes, for example, the communication of marketing material, unless we have your specific consent to do so.

We will at all times handle and store your personal data in accordance with industry best practice aligned with ISO27001, the international standard for information security. This includes the activities and procedures undertaken by our own personnel and authorised third parties (see Section 11), and the technical controls which we have implemented to prevent unauthorised access, compromise or theft of information from our applications, supporting computer systems and premises.

Sensitive Personal Data

GDPR specifies a set of personal data categories that are considered to be “sensitive”, and which require special consideration by Data Controllers. This website and any services available from this website, and also any supporting Data Privacy Impact Assessments do not knowingly collect or process any sensitive personal data.

Children's Personal Data

This website, and any services available from this website, are not directed to children under the age of 13. If you learn that a child under the age of 13 has provided us with their personal information without having parental consent, please contact the Codification Data Protection Owner on dataprotection@www.codification.io immediately (refer to Section 17 for more detail) so that we can take appropriate action.

Customer And Citizen Data Rights

Your rights on the information we hold about you

You have certain rights in relation to personal information we hold about you. Details of these rights and how to exercise them are set out below. We will require evidence of your identity before we are able to act on your request.

Right of Access

You have the right at any time to ask us for a copy of the personal information about you that we hold. Where we have a good reason, and if the GDPR permits, we can refuse your request for a copy of your personal information, or certain elements of the request. If we refuse your request or any element of it, we will provide you with our reasons for doing so.

Right of Rectification

If personal information we hold about you is not accurate, out of date or incomplete, you have a right to have the data rectified, updated or completed. You can let us know by contacting us.

Right of Erasure

In certain circumstances, you have the right to request that personal information we hold about you is erased e.g. if the information is no longer necessary for the purposes for which it was collected or processed or our processing of the information is based on your consent and there are no other legal grounds on which we may process the information.

Right to object to or restrict processing

In certain circumstances, you have the right to object to our processing of your personal information by contacting us. For example, if we are processing your information on the basis of our legitimate interests and there are no compelling legitimate grounds for our processing that override your rights and interests. You also have the right to object to the use of your personal information for direct marketing purposes.

You may also have the right to restrict our use of your personal information, such as in circumstances where you have challenged the accuracy of the information and during the period where we are verifying its accuracy.

Emails.
You can opt-out of receiving promotional emails from us at any time by following the instructions as provided in emails to click on the unsubscribe link. Please note that you cannot opt-out of non-promotional emails, such as those about your account, transactions, servicing, or our ongoing business relations. Please note that your opt out is limited to the email address and device used and will not affect subsequent subscriptions.

Phone calls.
You can opt-out of receiving phone calls at any time by requesting opt-out during any call you receive from us, or contacting us and specifying that you wish to opt-out of calls

Right of Data Portability

In certain instances, you have a right to receive any personal information that we hold about you in a structured, commonly used and machine-readable format.

You can ask us to transmit that information to you or directly to a third-party organisation.

The above right exists only in respect of personal information that:

  • you have provided to us previously; and
  • is processed by us using automated means.

While we are happy for such requests to be made, we are not able to guarantee technical compatibility with a third party organisation’s systems. We are also unable to comply with requests that relate to personal information of others without their consent.

You can exercise any of the above rights by contacting us using any of the methods in the Contact section below.

Consent

o the extent that we are processing your personal information based on your consent, you have the right to withdraw your consent at any time. You can do this by using the details in Section 17 below Contacting Codification.

Most of the above rights are subject to limitations and exceptions. We will provide reasons if we are unable to comply with any request for the exercise of your rights.

If you are unhappy about our use of your personal information, you can contact us using the details in Section 17 below. You are also entitled to lodge a complaint with the UK Information Commissioner’s Office using any of the below contact methods:

  • Telephone: 0303 123 1111
  • https://ico.org.uk/concerns/
  • Post: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

You may prefer to, and are entitled to, lodge a complaint with a different supervisory authority in a country of your choice. A list of European Supervisory Authorities is available here: http://ec.europa.eu/justice/da…

Data Breaches

We will report any relevant data breach to any of our third-party data processors, data subjects and relevant authorities within 72 hours of becoming aware of the breach, where feasible.

Data Controller

he Data Controller of the data gathered through this website is:

Codification LTD, a UK Private limited Company

Whose registered and operating office is:

The Core, Bath Lane, Newcastle Upon Tyne, United Kingdom, NE4 5TF

Personal Information That This Website Collects And Why We Collect It

Site Visitation Tracking

Google Analytics

Like most websites, this site uses Google Analytics (GA) to track user interaction. We use this data to determine the number of people using our site, to better understand how they find and use our web pages and to see their journey through the website.

Although GA records data such as your geographical location, device, internet browser and operating system, none of this information personally identifies you to us. GA also records your computer’s IP address which could be used to personally identify you but Google do not grant us access to this. We consider Google to be a third party data processor (see section 11 below).

GA makes use of cookies, details of which can be found on Google’s developer guides.

Disabling cookies on your internet browser will stop GA from tracking any part of your visit to pages within this website.

Other 

We sometimes need to give our service providers who help us run our website and services access to the data we have in order for them to perform those services. These include service providers such as our Customer Relationship Management software and emailing tools such as HubSpot. They are only authorised to use information that is strictly relevant for them to perform their tasks and we ensure that they are under obligations of confidentiality to us so that your data is secure.

Email Links

Should you choose to contact us via email, the data you supply will be processed in Google mail and Google Drive.

Resources & Further Information:

About This Website's Server

This website is hosted by Microsoft Azure within a secure UK based data centre. We consider Microsoft Azure to be a third party data processor (see section 11 below). All traffic (transferral of files) between this website and your browser is encrypted and delivered over HTTPS.

Our Declaration Of Third Party Data Sub-Processors

We use a number of third parties to process personal data on our behalf. These third parties have been carefully chosen and all of them comply with the legislation set out in section 2.0. All of these third parties are certified to the EU-US Privacy Shield (2016) Framework

The activities within which each of these Data Processors participates have been recorded within the applicable Privacy Impact Assessments (also known as Data Protection Impact Assessments under GDPR).

Cookie Policy

This website uses cookies to better the users experience while visiting the website. Where applicable this website uses a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer/device. This complies with recent legislation requirements for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on a user’s computer/device.

We use both session-based and persistent cookies, dependent upon how you use or interact with our website. Cookies are small files saved to the user’s computer or mobile device that track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website. Session-based cookies last only while your browser is open and are automatically deleted when you close your browser. Persistent cookies last until you or your browser deletes them, or until they expire.

Performance Cookies (These cookies allow Codification to count visits and traffic sources so we can measure and improve the performance of our Sites. They help Codification to know which pages are popular and see how visitors move around the Sites. If you do not allow these cookies, Codification will be less able to optimize the Sites’ performance. All information these cookies collect is aggregated and anonymous).

Cookie Name: Crazy Egg

Description of Purpose:

These cookies are set by Crazy Egg Inc. They provide aggregated web analytics and heat mapping based on how visitors interact with Marketo landing pages on the Sites.

1st/3rdParty: 3rd Party

Functional Cookies (These cookies enable the website to provide enhanced functionality and personalization. These cookies do not directly store personal information, but are based on uniquely identifying your browser and internet device).

Cookie Name: Tidio

Description of Purpose:

These cookies are set by Tidio Ltd. They provide features such as live chat, bots, integration with Messenger and email.

1st/3rdParty: 3rd Party

Targeting Cookies (These cookies will be used by third-party companies to build a profile of your interests and show you relevant advertisements on other sites. If you do not allow these cookies, you will experience less targeted advertising. These cookies do not directly store personal information, but are based on uniquely identifying your browser and internet device).

Cookie Name: Google AdWords

Description of Purpose:

These cookies enable behavioural advertising and analytics on the Google AdWords platform.

These cookies enable behavioural advertising and analytics on the Google AdWords platform.

1st/3rdParty: 3rd Party

Cookie Name: Google Dynamic Remarketing

Description of Purpose:

This service uses cookies and similar technologies to display personalized advertising messages on websites that work with Google. Cookies and similar technologies are also used to perform the analysis of website usage as a basis for the creation of interest-based advertisements. The data arising in this context can be transmitted by Google to a server in the USA for evaluation and stored there. In the event that personal data is transferred to the USA, Google has submitted to the EU-US Privacy Shield.

If you use a Google Account, depending on the settings in your Google Account, Google may link your Google web and App browsing history to your Google Account and use information from your Google Account to personalize ads. If you don’t want this association with your Google Account, you’ll need to log out of Google before you can access our contact page.

As described above, you can configure your browser to reject cookies, or you can prevent the collection of data generated by the cookies and related to your use of this website and the processing of this data by Google by accessing the Google Advertising Settings and setting the personalization buttons to “Off”. Alternatively, you can opt-out of processing by visiting the TRUSTe Web site mentioned above and clicking the Google Opt-out button.

Please refer to Google’s privacy policy for more information on dynamic Remarketing

1st/3rdParty: 3rd Party

Disabling Third Party Cookies

f you would like to opt-out of third-party cookies, here are some options:

If you would like to opt-out of receiving personalised ads from third-party advertisers and ad networks who are members of the Network Advertising Initiative (NAI), or who follow the Digital Advertising Alliance’s (DAA) Self-Regulatory Principles for Online Behavioral Advertising, you can by visiting the opt-out pages on the NAI website and DAA website or click here to opt-out.

Google provides a suite of tools to control its cookies:

  • Google Analytics, which is a tool used to track and report website traffic, provides an out-out browser add-on that can be downloaded here
  • Google Safety Centre has a tool where you can control the ads you see on Google and control the data used for serving ads to you. It can be found here

If you wish to block other cookies, including those being served by companies that are not part of the NAI or the DAA you can use the browser-level cookie controls described below.

Disabling Cookies

If you would like to restrict the use of cookies you can control this in your Internet browser. Links to advice on how to do this for the most popular Internet browsers are provided below for convenience and will be available for the Internet browser of your choice either online or via the software help (normally available via key F1).

External Links

Although this website only looks to include quality, safe and relevant external links, users are advised to adopt a policy of caution before clicking any external web links mentioned throughout this website. (External links are clickable text/banner/image links to other websites, similar to; google.com or facebook.com.)

The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Adverts And Sponsored Links

This website may contain sponsored links and adverts. These will typically be served through our advertising partners, who may have detailed privacy policies relating directly to the adverts they serve.

Clicking on any such adverts will send you to the advertisers’ website through a referral program that may use cookies and will track the number of referrals sent from this website. This may include the use of cookies which may, in turn, be saved on your computers hard drive. Users should therefore note they click on sponsored external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Social Media Platforms

Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.

Users are advised to use social media platforms wisely and communicate/engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.

This website may use social sharing buttons from LinkedIn, Facebook, Instagram and Twitter which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account. We consider LinkedIn, Instagram, Facebook and Twitter to be third party data processors (see section 11 above).

Shortened Links In Social Media

This website and its owners through their social media platform accounts may share web links to relevant web pages. By default, some social media platforms shorten lengthy URLs [web addresses] (this is an example: https://bit.ly/2jP0mdn).

Users are advised to take caution and good judgement before clicking any shortened URLs published on social media platforms by this website and its owners. Despite the best efforts to ensure only genuine URLs are published many social media platforms are prone to spam and hacking and therefore this website and its owners cannot be held liable for any damages or implications caused by visiting any shortened links.

Contacting Codification

At Codification, we are committed to providing you with full transparency with regard to your information rights. If you have any questions about this Privacy Policy, or if you would like to exercise any of your statutory rights please write to

Changes To Our Privacy Policy

This privacy policy may change from time to time in line with legislation or industry developments. We will not explicitly inform our clients or website users of these changes. Instead, we recommend that you check this page occasionally for any policy changes.